Frequently Asked Questions
Hove More Questions?
- Property Management
- Property Acquisition
How do I monitor my property remotely?
Our dedicated web app provides 24/7 access to your property dashboard. You can view real-time financial reports, track rent payments, review maintenance requests with photo documentation, and access monthly inspection reports with videos - all from anywhere in the world.
How do you handle emergency repairs?
We have a 24/7 emergency response team and a network of trusted contractors. When an emergency occurs, our system automatically notifies you, and we proceed with necessary repairs immediately. All incidents are documented in your portal with before/after photos and detailed expense reports.
What's included in your monthly management fee?
Our comprehensive fee covers tenant screening and placement, rent collection, financial reporting, routine maintenance coordination, emergency response, property inspections, and legal compliance management. You receive detailed monthly statements showing all income and expenses through our secure platform.
How are tenants screened and selected?
We use a multi-layered digital vetting system that includes credit checks, employment verification, previous landlord references, and income validation. Our platform scores applicants automatically, and we provide you with detailed reports for final approval before signing any lease agreement.
How do you handle tax and legal compliance?
Our platform includes a Compliance Hub that tracks all tax deadlines and generates necessary documentation for local authorities. We work with tax experts specializing in diaspora property ownership to ensure you meet all obligations in both your country of residence and the property location.
How can I safely buy property remotely from abroad?
Our secure web platform enables complete remote acquisition. You can browse verified listings, schedule live virtual tours, track progress through your personal dashboard, and sign documents digitally. We act as your legally authorized representative, handling all local formalities while maintaining full transparency throughout the process.
What payment methods do you support for international transactions?
We support secure international wire transfers, and our platform integrates with trusted payment gateways for smaller transactions. All funds are held in escrow until the transaction is completed, and we provide detailed tracking of all payments through your secure dashboard.
How do you ensure the properties are good investments?
Our Investment Analysis Tool within the platform evaluates properties based on rental yield potential, neighborhood growth trends, and capital appreciation history. We conduct thorough due diligence including legal checks, structural inspections, and market analysis before presenting any property to you.
What legal support do you provide for diaspora buyers?
We partner with legal experts specializing in diaspora property law who handle title verification, contract preparation, and ensure compliance with all local regulations. Our platform provides a secure document repository and keeps you informed at every legal milestone.
Can you help with property handover and setup for rental?
Yes, we provide seamless transition from acquisition to management. Once you purchase a property, we can handle everything from furnishing and preparing the property for rental to finding tenants and managing the property, creating a truly hands-off investment experience.
